Question 1

How are surveys different from polls?

Accepted Answer

Polls are single-question, quick-feedback tools. Surveys support multiple questions, multi-section flows, and branching logic — ideal for employee engagement, course evaluations, event feedback, NPS, and customer satisfaction studies.

Question 2

What question types are available?

Accepted Answer

13 question types: multiple choice, checkboxes, dropdown, short text, long text, number, date, star rating, numeric scale, emoji scale, ranking, grid (matrix), and section headers for grouping.

Question 3

What is branching logic?

Accepted Answer

Branching lets you show or skip sections based on a respondent's previous answers. TapVoter's branching engine is a directed acyclic graph (DAG) with cycle detection, so you can build complex conditional flows without creating infinite loops.

Question 4

Can respondents receive a copy of their answers by email?

Accepted Answer

Yes — Pro surveys can include an opt-in checkbox on the submit screen. Respondents enter their email, and TapVoter sends them a receipt of their answers via Resend. The address is never persisted.

Question 5

What analytics are available with Pro?

Accepted Answer

Pro analytics include per-question breakdowns, response trends, completion rates, device and referrer analytics, and full CSV export of every response and answer.

Question 6

What's the difference between free and Pro surveys?

Accepted Answer

Free: 1 active survey, limited responses, basic question types, 7-day duration. Pro: unlimited surveys and responses, all 13 question types, multi-section with branching, response receipts, advanced analytics, and indefinite data retention.

Question 7

Can I collect anonymous feedback?

Accepted Answer

Yes — surveys default to anonymous. You can optionally ask for respondent name and email as dedicated fields, but no personal data is required to submit.

Question 8

Does TapVoter support multiple languages for surveys?

Accepted Answer

Yes — the respondent-facing survey UI is translated into 30 languages, including right-to-left languages like Arabic and Hebrew.

Online survey maker with branching logic and analytics